Front Desk Receptionist - Medical

Community Health Connections
Fitchburg, MA
Category Healthcare
Job Description
Role Overview

The Front Desk Receptionist - Medical is responsible for welcoming patients and visitors, managing patient registration, scheduling appointments, and handling insurance and financial tasks in a fast-paced medical office environment.

What You Will Do

The role involves completing patient registration, verifying patient information, processing check-in and check-out, scheduling appointments, running insurance eligibility verification, collecting co-pays, and managing in-basket tasks.

Why It Might Be a Fit

The ideal candidate will have a high school diploma or equivalent, 1 year of experience in a medical office or customer service environment, proficiency in computer data entry and electronic health record systems, and strong interpersonal skills.

Requirements

  • High School Diploma or GED
  • 1 year of experience in a medical office or customer service environment
  • Proficiency in computer data entry and electronic health record systems
  • Knowledge of basic medical terminology
  • Familiarity with insurance verification and eligibility processes
  • Bilingual
  • Demonstrated proficiency in reading, writing, and speaking English
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