Front Desk Receptionist - Part Time

National Vision Inc.
Valdosta, GA
Category Customer Service
Job Description
As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly.

Requirements

  • Ensures high quality customer service while following all safety protocols.
  • Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
  • Provides customers basic and accurate information.
  • Schedules and confirms appointments, follow-up visits and classes.
  • Files all patient records daily and pulls patient files for the next day's appointments.
  • Checks order status and notifies customers when orders are in or of any delays.
  • Keeps reception area tidy and presentable with all necessary materials.
  • Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
  • Participates in regularly scheduled mandatory communication meetings.

Benefits

  • 401k retirement savings with company match and stock purchase plan
  • Paid sick time
  • Parental leave
  • Employee eyewear discount
  • College scholarship program
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