Front Desk Receptionist

US Foot and Ankle Specialists
Cincinnati, OH
Category Healthcare
Job Description
The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice.

Requirements

  • High School Diploma or GED equivalent
  • 2+ years of administrative support experience in a medical environment
  • Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding
  • Excellent customer service and interpersonal skills
  • Ability to establish and maintain effective working relationships with patients, coworkers, and the public
  • Strong communication, multi-tasking, and problem-solving skills
  • Ability to thrive in a fast-paced and demanding work environment
  • Strong attention to detail and a commitment to achieving high levels of patient satisfaction
  • Ability to maintain confidentiality and uphold HIPAA compliance at all times
  • Sound judgment and discretion in handling sensitive information
  • Team-oriented mindset, flexibility, and a willingness to learn
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems

Benefits

  • Health Insurance (Single & Family plans available)
  • Life Insurance
  • Disability Insurance
  • 401(k) Plan with Company Match
  • Employee Discount Program
  • Paid Time Off (PTO)
  • Paid Holidays
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