Front Desk Representative - Sleep Inn & Suites

Presidential Hospitality
Rapid City, SD
Category Customer Service
Job Description
Presidential Hospitality is seeking a Front Desk Representative to provide exceptional experiences for guests. The successful candidate will have excellent customer service skills and work experience in the hotel industry.

Requirements

  • Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
  • Experience with hotel reservations software
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills
  • Phone etiquette and utilize a script with every phone call
  • Ability to multi-task in a fast-paced environment

Benefits

  • Competitive compensation
  • Benefits packages
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