Front Desk Representative

The Front Desk Representative is responsible for providing attentive, courteous, and efficient service to all guests before arrival and throughout their stay while maximizing room revenue through the sale of upgrades and guest amenities.

What You Will Do

Responsibilities include greeting guests, processing check-ins, responding to guest questions and concerns, assigning guest accommodations, and maintaining knowledge of hotel occupancy status and special events.

Why It Might Be a Fit

The ideal candidate will have outstanding organizational and interpersonal skills, excellent attention to detail, and experience with property management systems.

Requirements

• Twenty-one years of age or above
• High school degree or equivalent
• Hospitality or related field education or experience preferred
• Computer skills and knowledge of Microsoft Office
• Experience with and working knowledge of Mews or other property management systems is a plus