Front Desk Representative

Trivergent Health Alliance MSO
Columbus, GA
Category Customer Service
Job Description
Role Overview

The Front Desk Representative warmly welcomes patients, recognizing their role as the first and last point of contact in the office. They manage patient check-ins by collecting co-payments and verifying insurance and demographic information.

What You Will Do

Collects co-payments, verifies insurance and demographic information, balances daily payments, maintains a clean and stocked waiting area, addresses patient walk-in concerns, prepares reports, schedules follow-up visits, and completes electronic tasks.

Why It Might Be a Fit

The ideal candidate will have excellent verbal and written communication skills, Microsoft Office proficiency, basic knowledge of medical insurance, and the ability to adapt to unpredictable situations.

Requirements

  • High school diploma or GED
  • Microsoft Office Proficiency
  • Basic knowledge of medical insurance
  • Excellent verbal and written communication skills
  • Computer and electronic medical record systems skills
  • Ability to adapt to unpredictable situations within the work setting

Benefits

  • Comprehensive Medical, Dental, and Vision insurance
  • Company-paid Long-Term Disability (60%) and $25,000 Basic Life Insurance
  • 6 Paid Holidays
  • PTO accrued at 3.08 hours per paycheck (80 hrs/yr)
  • 401k matching program after 1 year worked
  • VIP Status at both Southeastern Cardiology and Southeastern Gastroenterology
  • Discounts through Uniforms of America, and the Working Advantage program
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