Role OverviewThe Front Desk Representative warmly welcomes patients, recognizing their role as the first and last point of contact in the office. They manage patient check-ins, balance daily payments, and maintain a clean and stocked waiting area.
What You Will Do
Collect co-payments, verify insurance and demographic information, schedule follow-up visits, and complete assigned electronic tasks. Prepare reports, communicate billing information, and adhere to HIPAA confidentiality standards.
Why It Might Be a Fit
This role requires excellent verbal and written communication skills, Microsoft Office proficiency, and basic knowledge of medical insurance. Ability to adapt to unpredictable situations and remain flexible is also necessary.
Requirements
- High school diploma or GED
- Microsoft Office Proficiency
- Basic knowledge of medical insurance
- Excellent verbal and written communication skills
- Computer and electronic medical record systems skills
- Ability to adapt to unpredictable situations within the work setting
- Ability to remain flexible and willing to transition/float amongst various positions
- Ability to independently complete assignments in a timely manner
Benefits
- Comprehensive Medical, Dental, and Vision insurance
- Company-paid Long-Term Disability (60%) and $25,000 Basic Life Insurance
- 6 Paid Holidays
- PTO accrued at 3.08 hours per paycheck (80 hrs/yr)
- 401k matching program after 1 year worked
- VIP Status at both Southeastern Cardiology and Southeastern Gastroenterology
- Discounts through Uniforms of America, and the Working Advantage program
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