Front Desk Specialist (SF)

Hansell Tierney
San Francisco, CA
Category Customer Service
Job Description
The Front Desk Specialist role is a key part of the office operations team, supporting San Francisco real estate operations by managing daily office activities, coordinating meetings and resources, and delivering work with strong attention to detail and clear written and verbal communication.

Requirements

  • Greet new hires, candidates, clients, guests, and vendors in a friendly and professional manner
  • Manage employee access distribution and tracking
  • Keep reception, welcome, and copy center areas organized, stocked, and presentable
  • Provide support and backup to the day porter as needed
  • Triage and route incoming phone calls to appropriate teams
  • Track incoming and outgoing mail and packages and send related communications
  • Manage office Lost & Found
  • Perform general administrative and clerical tasks including data entry, scheduling, room setup, document organization, scanning, and project-based work
  • Audit and order office, kitchen, and restroom supplies across all floors
  • Conduct routine walkthroughs of common areas to ensure cleanliness and organization
  • Serve as a point of contact for executives, business leaders, operations teams, and departments, staying informed to address real-time questions and requests
  • Coordinate with building management, internal teams, and vendors on facility-related needs and issues
  • Partner with Team Operations to support new-hire and guest building access
  • Support ad-hoc requests from Executive Leadership Team Executive Assistants
  • Approve office supply and mailing invoices through Oracle finance software
  • Order miscellaneous office items as needed
  • Coordinate with vendors including: Shipping (FedEx), Parking providers, Office supplies (Staples), Certified mail (USPS), Property management

Benefits

  • Medical, dental, and vision insurance
  • Paid sick leave
  • Retirement savings plans
  • Paid time off
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