Front Desk Supervisor - Hotel Cleveland Autograph Collection

Coury Hospitality
Cleveland, OH
Category Hospitality
Job Description
Front Desk Supervisor responsible for providing exceptional guest service, resolving issues, and supervising front desk staff in a fast-paced hotel environment.

Requirements

  • Previous Front Desk and Customer Service experience
  • Ability to clearly and pleasantly communicate both verbally and in writing
  • Strong customer-relation skills with a total commitment to guest satisfaction
  • Professional appearance and mannerism
  • Ability to supervise the front desk staff
  • Previous cashier experience/basic accounting skills
  • Ability to work quickly and thoroughly when under pressure
  • Ability to maintain excellent attendance and punctuality

Benefits

  • 401k Matching
  • Retirement Plan
  • Tuition Reimbursement
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