Role OverviewAs a Front Desk Supervisor, you will be the first impression for our guests upon arrival and throughout their stay. You will lead by example and champion the front desk staff to build lasting impressions and guest loyalty.
What You Will Do
Assist with training, coaching and scheduling for the front office team. Ensure all guests are served promptly and courteously during all shifts. Apply problem solving skills to resolve guest issues to their satisfaction.
Why It Might Be a Fit
Previous customer service experience in a fast-paced, guest-facing environment is ideal. Strong verbal and written communication skills are required.
Requirements
- Previous customer service experience in a fast-paced, guest-facing environment
- Cash handling experience
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Ability to stand for an entire shift
- Ability to lift at least 25 pounds
Benefits
- Group insurance
- Paid time off
- Company-matched 401(k) plan
- Voluntary benefits
- Life enrichment benefits
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