Role OverviewThe Front Desk Supervisor will maintain standards of quality guest service, achieve budgeted revenues and expenses, and develop short- and long-term financial and operational plans for the guest service department.
What You Will Do
The Front Desk Supervisor will maintain proper supervision over all aspects of operations, oversee problem resolution matters, and increase guest satisfaction by delivering an exceptional product through employee development.
Why It Might Be a Fit
The ideal candidate will have comprehensive knowledge of the English language, ability to assist with statistical reports and presentations, and ability to accurately report information.
Requirements
- comprehensive knowledge of the English language
- ability to assist with the design and preparation of statistical reports and presentations
- ability to accurately report information
- ability to assist with various office tasks
- ability to scrupulously follow all StepStone and hotel policies and procedures
Benefits
- Various plan options for Medical, Vision & Dental
- Basic Life Insurance
- Voluntary Short-Term and Long-Term Disability
- Hotel Associate and Friends & Family Discounts
- Options for Pet Insurance
- Voluntary Life, AD&D, Critical Illness, Hospital Indemnity, and Accident Coverage
- 401K Match
- Paid Time-Off
- Leadership Training Programs/Mentorships
- Competitive Salaries
- Employee Assistance Program
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