Front End/Asst Dept Leader

Kroger Health
South Lyon, MI
Category Customer Service
Job Description
Role Overview

Create an outstanding customer experience through exceptional service, establish and maintain a safe and clean environment, and assist the department manager in reaching sales and profit goals.

What You Will Do

Assist with monitoring and control supply expenses, manage cash control and sales, manage scheduling of Front-end associates, and assist with creating and executing budgets and scheduling of labor.

Why It Might Be a Fit

Promote trust and respect among associates, create an environment that enables customers to feel welcome, and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • Promote trust and respect among associates
  • Create an environment that enables customers to feel welcome
  • Gain and maintain knowledge of products sold within the departments
  • Assist with monitoring and control supply expenses
  • Manage cash control, sales, and cash items and records
  • Manage the scheduling of Front-end associates
  • Assist store management in preparing the store/department budget
  • Collaborate with Front-end associates and promote teamwork
  • Display a positive attitude
  • Stay current with present, future, seasonal, and special ads
  • Adhere to all food safety regulations and guidelines
  • Ensure proper temperatures in cases and coolers are maintained
  • Reinforce safety programs by complying with safety procedures
  • Practice preventive maintenance by properly inspecting equipment
  • Notify management of customer or employee accidents
  • Report all safety risks or issues, and illegal activity
  • Adhere to all local, state, and federal laws, and company guidelines
  • Ability to work cooperatively in high-paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary
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