Front End/Asst Dept Leader

Kroger Health
Rochester, MI
Category Customer Service
Job Description
Role Overview

The Front End/Asst Dept Leader is responsible for creating an outstanding customer experience, assisting the department manager in reaching sales and profit goals, and monitoring quality assurance standards. They will also direct and supervise all functions, duties, and activities for the Front-end department.

What You Will Do

Responsibilities include promoting trust and respect among associates, gaining and maintaining knowledge of products sold within the department, managing cash control, sales, and cash items, and collaborating with Front-end associates to promote teamwork.

Why It Might Be a Fit

The ideal candidate will have a positive attitude, stay current with present, future, seasonal, and special ads, and adhere to all food safety regulations and guidelines. They will also be able to work cooperatively in a high-paced and sometimes stressful environment.

Requirements

  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
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