Front Office Agent - Andaz Scottsdale

Hyatt
Scottsdale, AZ
Category Customer Service
Job Description
Role Overview

Andaz Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

What You Will Do

Process forms of payment, respond to guest inquires, and work a flexible schedule including mornings, evenings, weekends, and holidays.

Why It Might Be a Fit

Must have open availability and be able to work a flexible schedule, including mornings, evenings, weekends, and holidays. Proven high end customer service experience and refined verbal and written communication skills are required.

Requirements

  • Proven high end customer service experience
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time
  • Ability to work a flexible schedule of holidays and weekends

Benefits

  • Free meals in our colleague cafe
  • Discounted & Complimentary Hotel Room Nights
  • Medical Dental and Vision Insurance (Full-time colleagues)
  • Retirement savings plan
  • Excellent training and professional development
  • Opportunities to work around the world with Hyatt Hotels and Resorts
  • Tuition reimbursement, up to $1,000 a year!
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