Role OverviewThe Front Office Agent is responsible for guest registration and communication of hotel services and promotions. This role requires open availability and flexibility to work a variety of shifts, including mornings, evenings, weekends, and holidays.
What You Will Do
Process forms of payment, respond to guest inquiries, and provide high-end customer service experience.
Why It Might Be a Fit
The role offers a chance to create a memorable guest experience, work in a dynamic and creative environment, and enjoy benefits such as free meals, discounted hotel room nights, and medical insurance.
Requirements
- Proven high-end customer service experience
- Refined verbal and written communication skills
- Ability to stand for long periods of time
- Ability to work a flexible schedule of holidays and weekends
Benefits
- Free meals in our colleague cafe
- Discounted & Complimentary Hotel Room Nights
- Medical Dental and Vision Insurance
- Retirement savings plan
- Excellent training and professional development
- Opportunities to work around the world with Hyatt Hotels and Resorts
- Tuition reimbursement, up to $1,000 a year!
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