Role OverviewAs a Front Office Agent - Overnight, you will be responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.
What You Will Do
Your duties may include processing forms of payment and responding to guest inquires. You will work in an environment that demands exceptional performance yet reaps great rewards.
Why It Might Be a Fit
We are looking for a team player with a true desire to satisfy the needs of others in a fast-paced environment. You should have refined verbal and written communication skills, ability to stand for long periods of time, and experience using standard computer programs.
Requirements
- Experience using standard computer programs
- Cash handling experience
- OPERA experience preferred
- Ability to stand for long periods of time
Benefits
- Health benefit eligibility at 30 days of employment (FT only)
- 401K with company match – eligible to contribute at 30 days of employment
- Discounted room nights at over 1,000 Hyatt properties upon hire
- Free room nights at over 1,000 Hyatt properties at 90 days of employment (FT/PT)
- Education Assistance/Tuition Reimbursement (FT/PT)
- Complimentary employee parking
- Access to hotel gym
- Free meals in colleague cafeteria
- Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)
- Annual performance-based increases
- Ability to work weekdays, weekends and holidays
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