Role OverviewThe Front Office Agent - Overnight is responsible for the guest registration process and communication of hotel services and promotions. This position is responsible for the oversight of specific night audit duties, as well as, overseeing the front office during the overnight shift.
What You Will Do
Processing forms of payment and responding to guest inquires, working in a collaborative and team-driven environment with diverse industry experience and multi-cultural backgrounds.
Why It Might Be a Fit
A true desire to satisfy the needs of others in a fast-paced environment, refined verbal and written communication skills, ability to stand for long periods of time, and experience using standard computer programs.
Requirements
- Full availability and a flexible schedule for an 11:00 PM - 7:30 AM shift
- Experience using standard computer programs
- Cash handling experience
- OPERA experience preferred
Benefits
- Health benefit eligibility at 30 days of employment (FT only)
- 401K with company match – eligible to contribute at 30 days of employment
- Discounted room nights at over 1,000 Hyatt properties upon hire
- Free room nights at over 1,000 Hyatt properties at 90 days of employment (FT/PT)
- Education Assistance/Tuition Reimbursement (FT/PT)
- Complimentary employee parking
- Access to hotel gym
- Free meals in colleague cafeteria
- Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)
- Annual performance-based increases
- Ability to work weekdays, weekends and holidays
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