Front Office Agent - Winter Seasonal

Hyatt
Any Location, CO
Category Hospitality
Job Description
Role Overview

As a Seasonal Front Office Host, you will be one of the first and last points of contact for our guests, playing an important role in delivering the personalized, thoughtful service Park Hyatt is known for. You will welcome guests, assist with the registration and departure process, communicate hotel services and promotions, and help ensure each guest feels genuinely cared for throughout their stay.

What You Will Do

Responsibilities also include processing forms of payment, responding to guest questions and requests, and partnering with colleagues across the hotel to create a seamless guest experience.

Why It Might Be a Fit

This highly visible, guest-facing position is ideal for someone who enjoys connecting with people, anticipates guest needs, and thrives in a fast-paced luxury resort environment.

Requirements

  • A genuine desire to care for others and create memorable guest experiences.
  • Strong verbal and written communication skills.
  • Ability to remain composed, welcoming, and attentive in a fast-paced environment.
  • Strong attention to detail and a commitment to personalized service.
  • Ability to work collaboratively as part of a team.
  • Ability to stand for extended periods of time.
  • Flexibility to work a seasonal schedule, including weekends and holidays as business needs require.

Benefits

  • Discounted and Friends & Family Room Rates
  • Medical, Prescription, Dental and Vision Insurance (after 30 days for full-time colleagues)
  • Paid Time Off
  • Free meals in our employee cafeteria
  • Use of the onsite fitness center
  • Excellent training and career growth opportunities
  • Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more!
  • Ski Pass
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