Front Office Agent

Hyatt
Winhall, VT
Category Customer Service
Job Description
Front Desk Agent role at Spruce Peak, providing friendly, efficient registration and information to guests and fellow employees. Opportunity for casual conversation and direct impact on creating the guest experience.

Requirements

  • High school diploma or equivalent required, college degree preferred
  • Prior hotel or hospitality experience preferred
  • Excellent communication skills
  • Technical proficiency (basic computer applications)
  • Attention to detail
  • Customer service experience required
  • Strong organizational and time management discipline
  • Solid judgment and ability to resolve conflicts effectively
  • Ability to adapt to changing guest needs

Benefits

  • Paid Time Off
  • Health Benefits
  • Winter- Ski Pass to Stowe Mountain Resort
  • Summer- Golf Membership to Stowe Country Club
  • Complimentary and discounted stays at Hyatt Hotels worldwide
  • Onsite Fitness Membership
  • Employee discounts at the Spa & Restaurant Outlets
  • 401(k) Matching
]]>