Front Office Agent

Hyatt
Winhall, VT
Category Customer Service
Job Description
At Spruce Peak, we're looking for a Front Desk Agent to join our Front Office & Rooms Division team. As the face of The Lodge at Spruce Peak and Hyatt, you'll provide friendly and efficient registration and information to guests, fellow employees, and visitors.

Requirements

  • High school diploma or equivalent required, college degree preferred
  • Prior hotel or hospitality experience preferred
  • Excellent communication skills
  • Technical proficiency (basic computer applications)
  • Attention to detail
  • Customer service experience required
  • Strong organizational and time management discipline
  • Solid judgment and ability to resolve conflicts effectively
  • Ability to adapt to changing guest needs

Benefits

  • Paid Time Off
  • Heath Benefits
  • 401(k) Matching
  • Winter- Ski Pass to Stowe Mountain Resort
  • Summer- Golf Membership to Stowe Country Club
  • Complimentary and discounted stays at Hyatt Hotels worldwide
  • Onsite Fitness Membership
  • Employee discounts at the Spa & Restaurant Outlets
  • And much more!
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