Front Office Agent

Hyatt
Madison, WI
Category Customer Service
Job Description
Join the team at Hyatt Place Madison/Downtown and contribute to the hotel's commitment to high quality guest service and teamwork. As a Front Office Agent, you will create an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service.

Requirements

  • Previous guest service experience
  • Ability to communicate well with guests
  • Schedule flexibility for AM/PM shifts, weekends and holidays
  • Strong command of the English language
  • Ability to multi-task
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
  • Basic computer skills (Word, Excel, etc.)

Benefits

  • Medical, Dental, Vision Insurance
  • Tuition Reimbursement
  • Paid Vacation
  • Free employee parking or bus pass
  • Paid sick days
  • New child leave
  • Personal day
  • Free room nights
  • Discounted and Friends & Family Room Rates
  • Discounts at various retailers
  • 401k program and company match
  • Employee Stock Purchase Plan
  • Free colleague meals weekly
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