Role OverviewFront Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.
What You Will Do
Process forms of payment, respond to guest inquiries, and be the face of Hyatt as a Front Office Associate.
Why It Might Be a Fit
A true desire to satisfy the needs of others in a fast-paced environment, refined verbal and written communication skills, and ability to stand for long periods of time are required.
Requirements
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Ability to stand for long periods of time
- Previous Customer Service or Hotel experience is preferred
Benefits
- Free room nights
- Discounted and Friends & Family Room Rates
- Medical, Prescription, Dental, and Vision Insurance
- 401K with company match
- Paid Vacation, sick days, new child leave, and personal day
- Paid Family Bonding Time and Adoption Assistance
- Tuition Reimbursement
- Employee Stock Purchase Plan
- Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more
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