Front Office Agent

Hyatt
Chicago, IL
Category Customer Service
Job Description
Role Overview

As a Front Office Agent, you will be responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

What You Will Do

You will process forms of payment, respond to guest inquires, and be the face of Hyatt.

Why It Might Be a Fit

You will have the opportunity to work in a fast-paced environment, satisfy the needs of others, and make a difference at Hyatt.

Requirements

  • At least one year of front office experience
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time
  • Open/Flexible availability

Benefits

  • Health and welfare plans
  • 401(k) plan with match
  • College Saving Plan
  • Employee Stock Purchase Plan
  • Paid time off
  • Holidays and sick leave
  • Paid Family Bonding Time
  • Adoption Assistance
  • Discounted and complimentary rooms at Hyatt locations
  • Free colleague meals during shifts
  • Complimentary or discounted parking and transportation options
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