Front Office Agent

Hyatt
Bellevue, WA
Category Customer Service
Job Description
Role Overview

Join the Front Office team at Hyatt Regency Bellevue and be the face of our guest experience, providing a warm and welcoming first impression. As a Front Office associate, you will be responsible for the guest registration process and communication of hotel services and promotions.

What You Will Do

Process forms of payment, respond to guest inquires, and have a direct impact on creating the guest experience.

Why It Might Be a Fit

A true desire to satisfy the needs of others in a fast-paced environment, refined verbal and written communication skills, ability to stand for long periods of time, and availability to work an overnight shift as needed.

Requirements

  • A true desire to satisfy the needs of others in a fast-paced environment
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time
  • Availability to work an overnight shift as needed
  • Must be able to work a flexible schedule of AM or PM shifts, holidays, and weekends

Benefits

  • Medical, after 30 days of employment
  • Vision Insurance
  • Dental Insurance
  • 401(k) & Retirement Savings Plan (RSP)
  • Basic Life Insurance
  • Short Term Disability Insurance
  • New Child Leave & Adoption Assistance
  • Paid Time Off
  • Full-Time Colleagues: 11 days (88 hours) earned for having 0 - 3 years of service
  • 16 days (128 hours) earned for having 4 - 8 years of service
  • 21 days (168 hours) earned for having 9+ years of service
  • 6 Paid Holidays per year
  • 6 Sick Days (earned based on hours worked)
  • Compassionate Leave
  • Jury Duty Leave
  • Employee Assistance Program
  • Free Uniforms and Cleaning of your Uniform
  • Free parking
  • Discounted Rooms at any participating Hyatt location starting on your first day of employment
  • Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
  • Free colleague meals during shift
  • Hyatt Colleague discount program
  • Tuition Reimbursement
  • ORCA Pass subsidy
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