Role OverviewJoin our Front Office team as a Front Office Agent, providing a warm and welcoming first impression for our guests. This highly visible role has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries.
What You Will Do
Process guest registration, communicate hotel services and promotions, and respond to guest inquiries. You may also process forms of payment and handle guest inquires.
Why It Might Be a Fit
If you have a true desire to satisfy the needs of others in a fast-paced environment, refined verbal and written communication skills, and the ability to stand for long periods of time, this role may be a good fit for you.
Requirements
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Ability to stand for long periods of time
- Availability to work an overnight shift as needed
- Must be able to work a flexible schedule of AM or PM shifts, holidays, and weekends
Benefits
- Medical, after 30 days of employment
- Vision Insurance
- Dental Insurance
- 401(k) & Retirement Savings Plan (RSP)
- Basic Life Insurance
- Short Term Disability Insurance
- New Child Leave & Adoption Assistance
- Paid Time Off
- 6 Paid Holidays per year
- 6 Sick Days (earned based on hours worked)
- Compassionate Leave
- Jury Duty Leave
- Free Uniforms and Cleaning of your Uniform
- Free parking
- Discounted Rooms at any participating Hyatt location starting on your first day of employment
- Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
- Free colleague meals during shift
- Hyatt Colleague discount program
- Tuition Reimbursement
- ORCA Pass subsidy
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