Role OverviewJoin our Front Office team as a Front Office Agent, providing a warm and welcoming first impression for our guests. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.
What You Will Do
Responsibilities include processing forms of payment, responding to guest inquires, and communicating hotel services and promotions.
Why It Might Be a Fit
We're looking for a colleague who has a true desire to satisfy the needs of others in a fast-paced environment, with refined verbal and written communication skills, and the ability to stand for long periods of time.
Requirements
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Ability to stand for long periods of time
- Must be able to work a flexible schedule of AM or PM shifts, holidays, and weekends
Benefits
- Medical, after 30 days of employment
- Vision Insurance
- Dental Insurance
- 401(k) & Retirement Savings Plan (RSP)
- Basic Life Insurance
- Short Term Disability Insurance
- New Child Leave & Adoption Assistance
- Paid Time Off
- Paid Holidays
- Sick Days
- Compassionate Leave
- Jury Duty Leave
- Employee Assistance Program
- Free Uniforms and Cleaning of your Uniform
- Free parking
- Discounted Rooms at any participating Hyatt location
- Up to 12 complimentary rooms at any participating Hyatt location
- Free colleague meals during shift
- Hyatt Colleague discount program
- Tuition Reimbursement
- ORCA Pass subsidy
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