Front Office Agent

Hyatt
Seattle, WA
Category Hospitality
Job Description
Role Overview

Join our Front Office team as a Front Office Host at Thompson Seattle. As a highly visible role, you'll have a direct impact on creating the guest experience. You'll be responsible for guest registration, communication of hotel services, and processing forms of payment. You'll also respond to guest inquiries and be the face of Thompson.

What You Will Do

Process forms of payment, respond to guest inquiries, and communicate hotel services and promotions. You'll also be responsible for guest registration and have a direct impact on creating the guest experience.

Why It Might Be a Fit

If you have worked at other hotels as a front desk clerk or have an interest in hotel clerk jobs, we'd love to hear from you. You'll work in an environment that demands exceptional performance yet reaps great rewards.

Requirements

  • A true desire to satisfy the needs of others in a fast-paced environment
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time
  • Ability to work mornings, evenings, weekends, and holidays

Benefits

  • Medical / Dental / Vision Insurance
  • 401k & Retirement Savings Plan
  • Basic Life Insurance
  • Short term disability insurance
  • New Child Leave & Adoption Assistance
  • Compassionate Leave
  • Paid Time Off
  • Sick Leave
  • Holiday Pay
  • Colleague Discounted Rates
  • Complimentary Room Nights
  • Flexible Spending Account
  • Subsidized ORCA Pass or free parking
  • Tuition Reimbursement
  • Complimentary Dry Cleaning of Uniforms
  • Employee Assistance Program
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