Front Office Agent

As a Front Office Agent, you will be responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

What You Will Do

You'll process forms of payment, respond to guest inquires, and be the face of Hyatt as a Front Office Agent.

Why It Might Be a Fit

We're looking for someone with a true desire to satisfy the needs of others in a fast-paced environment, with at least one year of front office experience and refined verbal and written communication skills.

Requirements

• A true desire to satisfy the needs of others in a fast-paced environment.
• At least one year of front office experience is highly preferred
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Open/Flexible availability

Benefits

• Health benefit eligibility at 30 days of employment (FT only)
• 401K with company match – eligible to contribute at 30 days of employment (FT only)
• Discounted room nights at over 1,000 Hyatt properties upon hire (FT/PT)
• Free room nights at over 1,000 Hyatt properties at 90 days of employment (FT/PT)
• Education Assistance/Tuition Reimbursement (FT/PT)
• Complimentary employee parking (FT/PT)
• Access to hotel gym (FT/PT)
• Free meals in colleague cafeteria (FT/PT)
• Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)
• Annual performance-based increases