Front Office Agent

Hyatt
San Francisco, CA
Category Hospitality
Job Description
Role Overview

Hotel Kabuki is a stylish boutique hotel in San Francisco's Japantown, blending modern Asian and Western design with upscale amenities. The Front Office Agent is responsible for the guest registration process and communication of hotel services and promotions, serving as the face of Hyatt.

What You Will Do

Process guest registration, communicate hotel services and promotions, handle forms of payment, and respond to guest inquiries. This role involves casual conversation and directly impacts the guest experience.

Why It Might Be a Fit

A true desire to satisfy the needs of others in a fast-paced environment is required. Refined verbal and written communication skills and the ability to stand for long periods are necessary. Previous hotel job experience is valued.

Requirements

  • A true desire to satisfy the needs of others in a fast paced environment
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time
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