Role OverviewThe Front Office Agent is responsible for guest registration, communication of hotel services, and creating a positive guest experience. This role requires open availability and flexibility to work mornings, evenings, weekends, and holidays.
What You Will Do
Process forms of payment, respond to guest inquiries, and have casual conversations with guests.
Why It Might Be a Fit
This role is suitable for someone with high-end customer service experience, refined communication skills, and the ability to work a flexible schedule.
Requirements
- Proven high end customer service experience
- Refined verbal and written communication skills
- Ability to stand for long periods of time
- Ability to work a flexible schedule of holidays and weekends
Benefits
- Free meals in our colleague cafe
- Discounted & Complimentary Hotel Room Nights
- Medical Dental and Vision Insurance
- Retirement savings plan
- Excellent training and professional development
- Opportunities to work around the world with Hyatt Hotels and Resorts
- Tuition reimbursement, up to $1,000 a year!
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