Front Office Agent (Part Time)

Hyatt
Chicago, IL
Category Customer Service
Job Description
Role Overview

As a Front Office Agent, you will be responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

What You Will Do

You will process forms of payment, respond to guest inquiries, and be the face of Hyatt as a Front Office Agent.

Why It Might Be a Fit

You will have a direct impact on creating the guest experience, and have the opportunity for casual conversation and career growth in a fast-paced environment.

Requirements

  • At least one year of front office experience is highly preferred
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time
  • Open/Flexible availability

Benefits

  • Health and welfare plans
  • Basic life insurance
  • 401(k) plan with match
  • College Saving Plan
  • Employee Stock Purchase Plan
  • Paid time off
  • Holidays
  • Sick leave
  • Paid Family Bonding Time
  • Adoption Assistance
  • Discounted and complimentary rooms at Hyatt locations
  • Free colleague meals during shifts
  • Complimentary or discounted parking and transportation options
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