Front Office Assistance

Amplifon
Houston, TX
Category Customer Service
Job Description
Miracle-Ear, part of Amplifon, is expanding its Front Office Assistant team. They are seeking passionate individuals committed to making a difference in hearing solutions. This role involves managing customer interactions, supporting appointments, and contributing to store operations. The company emphasizes a customer-centric approach and community involvement.

Requirements

  • High school diploma or equivalent
  • Administrative, reception, or customer service background
  • 2+ years of administrative experience
  • 2+ years in a direct customer support role
  • 2+ years of experience with appointment setting and customer database management
  • Comfortable handling inbound & outbound calls
  • Proficient in Microsoft Office and Windows

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Health Savings Account
  • 401K
  • Paid Time Off
  • Paid Holidays
  • Volunteer Time Off
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