Front Office Assistant

Amplifon
Philadelphia, PA
Category Customer Service
Job Description
Join Miracle-Ear as a Front Office Assistant and make a difference every day. Help people rediscover all the emotions of sound. Assist with customer intake, schedule management, and customer service.

Requirements

  • High school diploma or equivalent
  • Administrative, reception, or customer service background
  • Experience working in a healthcare setting is preferred
  • 2+ years of administrative experience in a professional setting
  • 2+ years in a direct customer support role
  • 2+ years of experience with appointment setting and customer database management
  • Comfortable handling inbound & outbound calls
  • Motivated to help drive sales goals
  • Proficiency in Microsoft Office and Windows

Benefits

  • $16/hour + monthly bonus opportunity
  • Work-life balance, hours are M-F, 8:00am-4pm
  • Continuous training, development & support
  • Health Insurance – Medical, Dental, Vision
  • Life insurance, Health Savings Account, 401K with employer match
  • Paid Time Off, Paid Holidays, Volunteer Time Off
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