Role OverviewManage customer intake process, support clinical operations, and drive store performance through effective schedule management. Reporting to the Area Manager, act as a key pillar of our clinic team, helping people rediscover all the emotions of sound.
What You Will Do
Manage customer intake process, perform effective schedule management, drive customer appointments, monitor inventory, assist with billing and invoicing, and provide routine after-care services.
Why It Might Be a Fit
Must have 2+ years of administrative experience, 2+ years in a direct customer support role, and 2+ years of experience with appointment setting and customer database management. Opportunity to earn $250 monthly bonus based on clinic goals.
Requirements
- High school diploma or equivalent
- 2+ years of administrative experience in a professional setting
- 2+ years in a direct customer support role
- 2+ years of experience with appointment setting and customer database management
- Comfortable handling both inbound and outbound calls
- Proficiency in Microsoft Office and Windows
Benefits
- Medical
- Dental
- Vision
- 401(k) with company match
- Health Savings Account
- Life insurance
- Family hearing aid benefits
- Paid Time Off (PTO)
- Paid Holidays
- Volunteer time off
- Parental leave
- Access to Wellness Hub
- Employee Assistance Program (EAP)
- Continuous training and development
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