Front Office Assistant

Prime Home Care
Any Location, MA
Job Description
Role Overview

We are seeking a motivated and detail-oriented Front Office Assistant to join our team at a home health aide and companion care agency. The ideal candidate will provide essential administrative support to ensure smooth daily operations, assisting various departments as needed.

What You Will Do

Key responsibilities include answering and directing phone calls, receiving and distributing mail, tracking and sending out cards, welcoming visitors, filing and maintaining records, and performing other clerical receptionist duties.

Why It Might Be a Fit

The ideal candidate will be able to establish rapport with medical professionals and clients, work well independently, and demonstrate compassion and empathy toward clients and caregivers.

Requirements

  • Ability to establish rapport with medical professionals and clients
  • Must be able to work well independently
  • Excellent communication skills, both written and verbal
  • Comfortable with computers and the ability to learn and operate scheduling and training software systems
  • Strong problem-solving skills, able to work under time pressure and handle multiple tasks while remaining composed
  • Bilingual proficiency in Spanish mandatory
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