Role OverviewThe Front Office Assistant will manage the customer intake process, support clinical operations, and drive store performance through effective schedule management. Reporting to the Area Manager, this role will act as a key pillar of our clinic team, helping people rediscover all the emotions of sound.
What You Will Do
Responsibilities include managing the customer intake process, supporting clinical operations, driving store performance through effective schedule management, and providing routine after-care services.
Why It Might Be a Fit
The ideal candidate will have 2+ years of administrative experience in a professional setting and 2+ years in a direct customer support role, with experience working in a healthcare setting preferred.
Requirements
- High school diploma or equivalent
- 2+ years of administrative experience in a professional setting
- 2+ years in a direct customer support role
- Appointment setting and customer database management experience
- Proficiency in Microsoft Office and Windows
Benefits
- Health & Financial: Medical, Dental, Vision, 401(k) with company match, Health Savings Account, life insurance, family hearing aid benefits
- Work-life Balance: Paid Time Off (PTO), Paid Holidays, volunteer time off and parental leave
- Well-being: Access to our Wellness Hub and Employee Assistance Program (EAP)
- Career Development: Continuous training, development, and support through the Ampli-Academy and other specialized learning platforms
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