Front Office Assistant

Amplifon
Any Location, TX
Category Healthcare
Job Description
Role Overview

The Front Office Assistant will manage the customer intake process, support clinical operations, and drive store performance through effective schedule management.

What You Will Do

Manage customer intake process, support clinical operations, drive store performance through effective schedule management.

Why It Might Be a Fit

Must have 2+ years of administrative experience in a professional setting and 2+ years in a direct customer support role, with experience working in a healthcare setting preferred.

Requirements

  • High school diploma or equivalent
  • 2+ years of administrative experience in a professional setting
  • 2+ years in a direct customer support role
  • Appointment Management: 2+ years of experience with appointment setting and customer database management
  • Comfortable handling both inbound and outbound calls
  • Proficiency in Microsoft Office and Windows

Benefits

  • Health & Financial: Medical, Dental, Vision, 401(k) with company match, Health Savings Account, life insurance, family hearing aid benefits
  • Paid Time Off (PTO)
  • Paid Holidays
  • Volunteer time off and parental leave
  • Access to our Wellness Hub and Employee Assistance Program (EAP)
  • Continuous training, development, and support through the Ampli-Academy and other specialized learning platforms
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