Role OverviewAs a Front Office Associate, you will manage the customer intake process, support clinical operations, and drive store performance through effective schedule management.
What You Will Do
Manage customer intake process, support clinical operations, drive store performance through schedule management, perform effective schedule management, coordinate and confirm appointments, drive customer appointments to support store performance.
Why It Might Be a Fit
You will act as a key pillar of our clinic team, helping people rediscover all the emotions of sound.
Requirements
- High school diploma or equivalent
- 2+ years of administrative experience in a professional setting
- 2+ years in a direct customer support role
- Appointment Management: 2+ years of experience with appointment setting and customer database management
- Comfortable handling both inbound and outbound calls
- Proficiency in Microsoft Office and Windows
Benefits
- Medical
- Dental
- Vision
- 401(k) with company match
- Health Savings Account
- Life insurance
- Family hearing aid benefits
- Paid Time Off (PTO)
- Paid Holidays
- Volunteer time off
- Parental leave
- Access to our Wellness Hub
- Employee Assistance Program (EAP)
- Continuous training and development through Ampli-Academy and other specialized learning platforms
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