Front Office Assistant

Amplifon
Waco, MD
Category Customer Service
Job Description
Miracle-Ear is seeking passionate and driven Front Office Assistants to join its growing team. The role involves managing customer journeys, providing excellent customer service, and supporting store operations. This position offers a supportive and positive work environment with opportunities for growth.

Requirements

  • Manage the customer journey
  • Support the customer intake process
  • Perform effective schedule management
  • Monitor inventory and assist with billing
  • Maintain customer data accuracy
  • Contribute to retail sales and marketing efforts
  • Prepare appointments and provide after-care
  • Automate recruiting efforts

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401K with employer match
  • Paid Time Off
  • Paid Holidays
  • Volunteer Time Off
  • Bonus
]]>