Front Office Assistant

Amplifon
St. Louis, MO
Category Customer Service
Job Description
Miracle-Ear is seeking passionate and driven Front Office Assistants to join their team. The successful candidate will have experience in administrative, reception, or customer service roles, with a background in healthcare and appointment setting. The role involves managing the customer journey, supporting store administration, and contributing to the retail sales process.

Requirements

  • High school diploma or equivalent
  • Administrative, reception, or customer service background
  • Experience working in a healthcare setting
  • 2+ years of administrative experience in a professional setting
  • 2+ years in a direct customer support role
  • 2+ years of experience with appointment setting and customer database management
  • Comfortable handling inbound & outbound calls
  • Motivated to help drive sales goals
  • Proficiency in Microsoft Office and Windows

Benefits

  • Health Insurance – Medical, Dental, Vision
  • Life insurance
  • Health Savings Account
  • 401K with employer match
  • Paid Time Off
  • Paid Holidays
  • Volunteer Time Off
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