Front Office Associate

RAYUS Radiology
Any Location, MN
Category Customer Service
Job Description
Role Overview

As a Front Office Associate, you will provide services to patients and referring professionals by answering phones, scheduling appointments, and greeting and registering patients in a cheerful, professional, and sincere manner. This is a casual/temporary position working various shifts Monday-Friday between the hours of 6:30am-10:30pm and Saturday day shifts, as needed. Flexible schedule.

What You Will Do

Responsibilities include registration, scheduling, and insurance verification. You will greet and check-in patients, process payments and copays, answer phones, and maintain the organization of the front office lobby area. You will also order office supplies, maintain patient information sheets, and complete patient appointment confirmation calls.

Why It Might Be a Fit

We are looking for a candidate with customer service experience, proficiency in using computer systems and typing, and working knowledge of Microsoft Office Suite. Previous medical office experience and medical terminology are preferred. Bilingual candidates are also welcome.

Requirements

  • High School Diploma or equivalent
  • One year of Customer Service experience
  • Proficiency in using computer systems and typing
  • Working knowledge of Microsoft Office Suite

Benefits

  • Medical, dental, and vision insurance
  • 401k with company match
  • Life and disability insurance
  • Tuition reimbursement
  • Adoption assistance
  • Pet insurance
  • PTO
  • Holiday pay
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