Role OverviewThe Float Front Office Associate will provide services to patients and referring professionals by answering phones, scheduling appointments, and greeting and registering patients in a cheerful, professional, and sincere manner. This is a full-time position working 40 hours per week, shifts are Monday through Friday, 7:30am - 4:00pm.
What You Will Do
Responsibilities include registration, scheduling, and insurance verification. The associate will greet and check-in patients, process payments and copays, answer phones, and maintain the front office lobby area. They will also schedule appointments, verify patient exam orders, and pre-certify patient exams with insurance companies.
Why It Might Be a Fit
The ideal candidate will have one year of customer service experience, proficiency in using computer systems and typing, and working knowledge of Microsoft Office Suite. Previous medical office experience, medical terminology, and insurance knowledge are preferred.
Requirements
- High School Diploma or equivalent
- One year of Customer Service experience
- Proficient in using computer systems and typing
- Working knowledge of Microsoft Office Suite
Benefits
- Medical, dental, and vision insurance
- 401k with company match
- Life and disability insurance
- Tuition reimbursement
- Adoption assistance
- Pet insurance
- PTO and holiday pay
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