Role OverviewThe Front Office Coordinator ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance.
What You Will Do
Deliver an exceptional front-office experience, accurately complete patient intake and registration, educate patients on financial responsibilities, collect time-of-service payments, manage clinic scheduling workflows, and monitor key performance indicators.
Why It Might Be a Fit
The ideal candidate will have excellent customer service skills, proficiency in electronic medical record systems, and strong understanding of insurance verification processes.
Requirements
- High School Diploma or GED
- Excellent customer service skills
- Proficient with the use of MS Office, Outlook, and Excel
- Knowledge of healthcare insurance benefits and coverage preferred
- Experience with requesting and managing customer payments preferred
- 1-2 years of customer service required
- 1-2 years of healthcare administration preferred
Benefits
- Commuter: Pre-Tax Transit & Parking
- Retirement 401(k) (for 21+) w/ Per-Pay Company Match
- SoFi Financial Wellness Tools & Loan Resources
- HUSK Fitness Resources & Gym Discounts
- Home, Auto, and Pet Insurance
- KinderCare Discount
- Employee Assistance Program (EAP)
- Employee Discount Program
- Bereavement Time Off & Resources (part-time and full-time employees)
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