Front Office Host (Front Desk Agent) - part-time

Hyatt
Washington, DC
Category Customer Service
Job Description
Role Overview

Join us as a Front Office Host at the Hyatt Regency Washington on Capitol Hill hotel, where you'll be part of a great team and a company that's one of Fortune's 100 Best Companies to Work For. You'll be responsible for checking guests in and out, communicating hotel services, and being the main point of contact for guests during their stay.

What You Will Do

Check guests in and out, communicate hotel services, and be the main point of contact for guests during their stay.

Why It Might Be a Fit

Ideal candidate will have previous customer service experience, professional presentation, and hotel experience is a plus. You'll have opportunities to learn and grow, and establish a great foundation for future promotional opportunities.

Requirements

  • Previous customer service experience
  • Professional presentation
  • Hotel experience is a plus
  • Excellent interpersonal, organizational, and communication skills
  • Basic computer systems knowledge, and the ability to learn new systems

Benefits

  • Medical / Dental / Vision Insurance
  • 401k
  • Retirement Savings Plan (RSP)
  • Basic Life Insurance
  • Paid vacation, sick days, new child leave, and holidays
  • Paid Family Bonding Time and Adoption Assistance
  • Free room nights after 90 days
  • Discounted and friends & family room rates immediately
  • Tuition reimbursement
  • Free meal during the workday
  • Employee Stock Purchase Plan
  • Discounts at various retailers
  • Growth potential locally and throughout the country
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