Role OverviewJoin the Hyatt Regency Washington on Capitol Hill hotel team as a Front Office Host, responsible for checking guests in and out, communicating hotel services, and being the main point of contact for guests. This role sets the stage for how guests view the hotel and offers opportunities for growth and promotion.
What You Will Do
Check guests in and out, communicate hotel services, and be the main point of contact for guests during their stay.
Why It Might Be a Fit
Ideal candidate has previous customer service experience, professional presentation, and excellent interpersonal, organizational, and communication skills.
Requirements
- Previous customer service experience
- Professional presentation
- Hotel experience (plus)
- Excellent interpersonal, organizational, and communication skills
- Basic computer systems knowledge
- Ability to learn new systems
Benefits
- Medical / Dental / Vision Insurance
- 401k
- Retirement Savings Plan (RSP)
- Basic Life Insurance
- Paid vacation, sick days, new child leave, and holidays
- Paid Family Bonding Time and Adoption Assistance
- Free room nights after 90 days
- Discounted and friends & family room rates immediately
- Tuition reimbursement
- Free meal during the workday
- Employee Stock Purchase Plan
- Discounts at various retailers
]]>