Front Office Host- Full-time | $20/Hour + Commission

Hyatt
Any Location, CA
Job Description
The Front Office Host is responsible for assisting guests efficiently, courteously, and professionally in all Front Office-related functions and to maintain high standards of service and hospitality.

Requirements

  • Welcome and register guests, providing exceptional service throughout their stay.
  • Process guest check-ins and check-outs efficiently using the hotel’s property management system.
  • Handle guest inquiries and resolve any issues or concerns with professionalism and care.
  • Manage cash, credit, and room charge transactions accurately.
  • Coordinate with other departments (Housekeeping, Engineering, Bell Desk, etc.) to ensure a seamless guest experience.
  • Answer and route phone calls and messages in a courteous and timely manner.
  • Maintain a working knowledge of hotel amenities, services, and local attractions to assist guests effectively.
  • Uphold Hyatt’s high standards of cleanliness, presentation, and guest engagement at the Front Desk.

Benefits

  • Competitive pay and comprehensive benefits package
  • Discounted hotel night stays and Friends & Family rates at Hyatt hotels worldwide
  • Free colleague meals during shifts
  • 12 complimentary hotel nights per year through the Hyatt Global Comp Program
  • Paid time off, holidays, and wellness days
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Savings Plan with company match
  • Tuition reimbursement and colleague development opportunities
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