Front Office Host- Full Time

Hyatt
Encinitas, CA
Category Customer Service
Job Description
Role Overview

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

What You Will Do

Processing forms of payment, responding to guest inquires, and being the face of Hyatt as a Front Office Associate.

Why It Might Be a Fit

A true desire to satisfy the needs of others in a fast-paced environment, refined verbal and written communication skills, and ability to stand for long periods of time.

Requirements

  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Refined verbal and written communication skills.
  • Ability to stand for long periods of time.
  • Open availability with the expectation of working 2 overnight shifts and 3 day/evening shifts per week.

Benefits

  • Medical coverage, including dental & vision coverage
  • 401K w/company match
  • Complimentary parking
  • 25% off in-house F&B
  • 12 Complimentary Room Nights across our Hyatt portfolio
  • Friends and Family rates across our Hyatt portfolio
  • Hyatt discounts and partner discounts
  • Paid Time Off (Up to 10 Vacation days, 6 Paid Holidays, 2 extra Paid Floating Holidays, sick and bereavement)
  • Colleague celebrations, including Quarterly Awards, BBQ's, and holiday parties
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