Front Office Host

Hyatt
Chicago, IL
Category Customer Service
Job Description
Role Overview

Join our team as a Front Office Host at the Chicago Athletic Association, a historic landmark transformed into a boutique hotel. You'll be part of a rock-star team and get to be part of a company that consistently earns a spot in Fortune’s 100 Best Companies to Work For!

What You Will Do

As a Front Office Host, you'll be responsible for the guest registration process, communication of hotel services and promotions, and responding to guest inquiries. You'll also process forms of payment and have a direct impact on creating the guest experience.

Why It Might Be a Fit

We're looking for someone with a true desire to satisfy the needs of others in a fast-paced environment, refined verbal and written communication skills, and the ability to stand for long periods of time. If you have worked at other Hotels as a front desk clerk or have an interest in hotel clerk jobs, we'd love to hear from you!

Requirements

  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time.

Benefits

  • Medical, Dental, and Vision Insurance
  • Retirement Savings Plan (RSP)
  • Employee Stock Purchase Plan (ESPP)
  • Short-term Disability
  • Basic Life Insurance
  • Paid Family Bonding Time and Adoption Assistance
  • Up to 15 days of earned PTO during the first year of employment
  • Paid Holidays upon hire
  • Monthly Fitness Membership Reimbursement
  • Qualified Parking & Transportation Tax Exemption
  • Colleague Discount Rate and Complimentary Room Nights
  • Flexible Spending Account
  • Complimentary Meals during shift
  • Complimentary Access to Headspace and numerous discounts at various retailers
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