Front Office Host

We are looking for a dynamic and personable Front Office Host to join our team. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. You'll be the face of Hyatt as a Front Office Host.

What You Will Do

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This function is a full-time role with expectations for flexible shift coverage from 7am-3:30pm and 3:30pm-11:00pm including weekends and holidays.

Why It Might Be a Fit

Hyatt fosters a culture of care and inclusion where colleagues are supported to succeed. Whether it’s career advancement, industry-leading benefits, or working with a team that values empathy and collaboration, we are ready to help you grow.

Requirements

• Previous customer service experience including cash & credit cards in a service provider industry; hospitality a plus
• Friendly and outgoing with a good attitude and professionalism
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette
• Ability to multi-task, make solid business decisions with minimal supervision and work well under pressure
• Computer knowledge using a windows environment
• Ability to stand for long periods of time
• Availability for flexible shifts, weekends and holidays preferred

Benefits

• Competitive Wages: $22.67/hour
• Health Benefits: Medical, dental, and vision insurance starting after just 30 days
• Perks & Discounts: Free and discounted room nights, Friends & family rates at Hyatt properties, Discounts on food and beverage, Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Work-Life Balance: Paid time off, including new child leave
• Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities: Tuition reimbursement and robust training programs
• Everyday Conveniences: Complimentary meals for employees