Role OverviewAs a Front Office Host, you'll be the face of Hyatt, responsible for the guest registration process, communication of hotel services, and problem resolution. This role has a direct impact on creating the guest experience.
What You Will Do
You'll process forms of payment, respond to guest inquiries, and resolve problems to ensure guest satisfaction. You'll also have opportunities for casual conversation and creating memorable experiences for guests.
Why It Might Be a Fit
If you have a true desire to satisfy the needs of others in a fast-paced environment, with refined verbal and written communication skills, and the ability to stand for long periods of time, we'd love to hear from you!
Requirements
- Refined verbal and written communication skills
- Ability to stand for long periods of time
- Previous hotel experience is preferred
- Excellent customer service experience is required
Benefits
- Discounted & Complimentary hotel room nights
- Up to 8 Paid Float Days upon hire
- Complimentary meals in our colleague Cafe
- Medical, Dental, Vision Insurance
- 401K retirement savings plan and company match
- Up to $1,000 in educational assistance per year
- Opportunities to work and visit Hyatt Hotels and Resorts around the world
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